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Key Account Manager

  • administrator
  • Apr 06, 2024

We are looking for Account Managers to create long-term, trusting relationships with our customers. The Account Manager will oversee a portfolio of assigned customers, develop new business from existing clients, and actively seek new sales opportunities.

A successful Account Manager should collaborate with the team to achieve quotas while keeping our clients satisfied and engaged with our products and services in the long-run. The ideal candidate will have a proven track record in meeting goals, follow the guidelines, work with minimal supervision; be efficient and proactive in completing tasks; be flexible and demonstrate closing deals skills.

Responsibilities
• Overseeing customer account management, including negotiating contracts and agreements to maximize profit
• Serve as the lead point of contact for any and all matters specific to accounts
• Build and maintain strong, long-lasting client relationships
• Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
• Work with teams to improve the entire customer experience
• Work with all levels of people in an organization to reach desired customer service and revenues.
• Clearly communicate cases and work with them to close them
• Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
• Assist with challenging client requests or issue escalations as needed
• Ability to onboard and provide on-going training to key customers
• Must be able to define and maintain customer pipeline and work on a daily basis sales funnel and meet monthly account sales revenue targets.
• Become a mentor to customers by building and maintaining positive working relationships with customers

Requirements
• Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, or relevant supervisory role
• Strong sales knowledge
• Analytical and strategic thinking
• Organizational skills and reliability
• Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization
• Solid experience with CRM software and MS Office (particularly MS Excel)
• Experience delivering client-focused solutions to customer needs
• Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
• Excellent listening, negotiation and presentation abilities
• Strong verbal and written communication skills
• BA/BS degree in Business Administration, Sales or relevant field
• Medical sales background is a plus, but not required
• Bi-lingual (Spanish and English) is a plus
• Time zone 9AM MST – 6PM MST
• Strong analytical, problem-solving, organizational and project management skills

Compensation will depend on experience. References will be required.

We will be in touch with the best candidates to schedule interviews.We are looking forward to growing with you.

Job Type: Full-time